At Gavin Routes, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and share your information when you visit and use our ecommerce website (the “Site”) and purchase our products worldwide. By accessing or using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
Personal Information:
When you place an order on our Site, we collect personal information that you voluntarily provide, such as your name, shipping address, phone number, and email address. Since we offer cash on delivery as our sole payment method, we do not collect credit card or other online payment information.
Usage Data:
We automatically collect certain information about your device and how you interact with our Site. This may include your IP address, browser type, device type, pages visited, and the dates/times of your visits. This data helps us understand trends and improve our services.
Cookies and Tracking Technologies:
Our Site may use cookies and similar tracking technologies to enhance your user experience. Cookies are small data files stored on your device. You can set your browser to refuse cookies or to alert you when cookies are being sent, but some parts of the Site may not function properly without them.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Order Processing: To process and fulfill your orders, arrange for delivery, and communicate with you regarding your order status.
- Customer Support: To respond to your inquiries, manage your account, and provide customer support.
- Site Improvement: To analyze usage trends and preferences in order to enhance our Site and services.
- Marketing Communications: To send you information about our products, special offers, and updates. (You may opt out of these communications as described below.)
3. How We Share Your Information
We respect your privacy and do not sell or rent your personal information to third parties. We may share your information with third-party service providers who assist us in operating our Site, processing orders, delivering packages, or performing other functions on our behalf. These third parties are obligated to maintain the confidentiality of your information and use it only for the purposes for which it was disclosed.
In some instances, we may be required to disclose your information by law or in response to valid requests by public authorities.
4. International Data Transfers
Gavin Routes operates worldwide. If you are accessing our Site from outside the country in which our servers are located, please be aware that your information may be transferred to, stored, and processed in a country different from your own. We take steps to ensure that your information remains secure and is treated in accordance with this Privacy Policy.
5. Data Securit
We implement a variety of security measures to maintain the safety of your personal information. While we strive to protect your data, please be aware that no method of transmission over the Internet, or method of electronic storage, is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Once your information is no longer needed, we will take reasonable steps to securely delete or anonymize it.
7. Your Rights and Choices
Access and Correction:
You have the right to request access to the personal information we hold about you and to request corrections if the data is inaccurate or incomplete.
Opt-Out of Marketing Communications:
If you no longer wish to receive marketing emails or other promotional communications from us, you may opt out at any time. To opt out, simply follow the unsubscribe link included in our marketing emails or contact us at [email protected] with your request. Please note that even if you opt out of receiving marketing communications, we may still send you non-promotional service-related messages (such as those related to your order).
Other Choices:
You can adjust your browser settings to refuse cookies; however, this may affect the functionality of our Site.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights or opt out of marketing communications, please contact us at:[email protected]